Your Trusted Secret Weapon
My goal is to help you maximize your impact by assisting you with your administrative and online business needs so that you can focus more on your zone of genius and less on your day-to-day operations. I specialize in general and executive virtual assistance, customer service support and experience, and online business management.
Helping You Master Your Time,
Amplify Your Impact, and
Increase Your Revenue
Without Burning Out
Are you drowning in the daily grind of running your business or practice?
My mission is to help high-performing Clinicians and Directors, like you, manage your day-to-day operations, so you can step fully into your role as being a high-level visionary and provider. With experience across a diverse range of industries: startups, nonprofits, ministries, coaching practices, and thriving six- and seven-figure businesses, I'm equipped to:
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Identify Gaps & Recommend Solutions
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Bring Order To Your Workflows
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Implement Scalable Systems
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Manage All Things, Admin
Let's strategize, streamline, and organize your business in a way that supports you and propels your vision forward without the overwhelm.
Packages
1
EXECUTIVE VIRTUAL
ASSISTANCE
Are you tired or overwhelmed with trying to do it ALL? Do you struggle with delegating and letting things go? Are you ready to work more in your zone of genius and less on day-to-day tasks in your business?
This includes:
Administrative Support
Inbox Management
Calendar & Time Management
Travel Management
Project Coordination & Support
Meeting Prep & Support
Proactive Problem Solving
Expense Management
Business Research
*3-Month Commitment*
This package is for up to 40 hours per month.
$1800/mo
starting at
2
CUSTOMER
SERVICE EXPERIENCE (CSX) SPECIALIST
Does your customer experience represent your company in the best way possible? Are you tired of dealing with chargebacks and low retention rates?
This includes:
Inbox Management
SOP Creation & Maintenance
Knowledge Base Set-Up
Training & Development
Launch Support
Failed Payment Recovery
CRM Management
Online Community Management
Customer Journey Mapping
Improvement Identification
*3-Month Commitment*
$2500/mo
starting at
3
$2000/mo
starting at
Do you need an all-in-one manager for your online business? Do you need strategies developed and implemented to see increased growth? Are you ready to focus on your organization's growth?
This includes:
Strategic Planning
Project Management
Team Management & Delegation
Business Organization
Streamlining Systems
SOP Creation & Maintenance
Client Onboarding & Offboarding
Client Relations
Day-to-Day Implementation
*3-Month Commitment*
ONLINE BUSINESS MANAGEMENT
4
90-MINUTE BUSINESS STRATEGY SESSIONS
$300
Are you ready to take your business to the next level? During this 90-minute strategy session, we’ll work together to create a clear roadmap for your success. This session is designed to help you gain clarity on your next steps, identify opportunities for growth, and implement systems and strategies that position your business to excel in your industry.
This includes:
Personalized Business Audit
Goal Alignment & Strategic Planning
3-Month Action Plan
1 Week of Slack Support (once action plan is sent)
How It Works
Step 1: Discovery Call w/ Ebony
Let's meet! We'll hop on a complimentary call so I can learn more about who you are, your company, and what your exact needs are. Ready to chat, click here.
Step 2: Personalized Action Plan
After our call, you'll be sent a personalized proposal on how The Empire Effect Agency can best serve you and your business.
Step 3: Operate in Your Zone of Genius
Once you've decided enough is enough and that you're ready to get out of the day-to-day operations, now we make it happen. We will have a Kick-Off Call once the invoice is paid and help you reach your goals.
Client Love
Ready to Organize Your Business Before 2025?
Download your FREE copy of The Ultimate Q4 Refresh Guide: How to Organize Your Digital Space Before the New Year
This guide is designed to help you declutter and organize your digital workspace (inbox, Google Drive, and Canva workspace), ensuring you're ready to tackle the new year with a fresh start. Want help instead, simply book a discovery call.